If you are like most of our customers, you are probably trying to look for ways to reduce costs for doing mail. For instance, postage costs seem like they are only going up, however in some cases there are significant discounts available to the commercial mailer that can actually help you reduce your postal spend.
I would like to invite you to register for the upcoming MSMA educational Luncheon event on April 21. There will be a brief presentation on the different postal rate changes by the USPS and then I will share over the next 40 minutes the
“Top 10 Ways to Reduce Postal Spend”
Besides getting a great Tri-Tip lunch, you are sure to take away key ideas and strategies to save your organization time and money. These include:
1. Choosing the right class
2. How to make Standard perform like First Class
3. Shaped based pricing, and how to use it to reduce costs
4. Automation to reduce mail center labor costs
5. Address quality = better results, less money
6. How to reduce mailings, not content
7. Empower and hold accountable
8. Key postal compliance changes and strategies to avoid hidden costs
9. Benchmarking performance
10. How to calculate Return on Investment (ROI) to justify labor and technology investments
To register: www.msma-sd.org click on events
I will also be presenting a much more comprehensive presentation called “What You Need to Know for your Mail Center Operation” on Sunday, May 1st at the National Postal Forum held at the San Diego Convention Center. This is a 4 day conference that has over 130 workshops and more than 100 exhibitors. For more information visit www.npf.org
In Addition, you have access to our MDC certified (Mailpiece Design Consultant) sales and service staff any time. (800)545-0437 Please call us for a personal consultation to learn how you can reduce your costs and improve your productivity for your mail and shipping operations. We look forward to helping you get the most out of your postal spend in 2011!
April 21, 2011, 11:30am - 1:30pm
Sheraton Mission Valley
1433 Camino Del Rio S
San Diego, CA 92108
Register www.msma-sd.org
Friday, March 25, 2011
Postmaster General Continues Efficiency Improvements
March 24, 2011
WASHINGTON — Postmaster General Patrick R. Donahoe today announced a newly redesigned Postal Service, one that is better positioned for growth, reflects further alignment within the organization to achieve core business strategies and, when fully implemented, will help realize approximately $750 million of annual cost savings.
“I am confident that we have developed a strong plan that takes a key step toward a leaner and less bureaucratic structure. One that is fair to our employees and one that will meet the future needs of our customers and the mailing industry,” Donahoe said.
About 7,500 positions will be eliminated across the organization through the redesign that also includes the closing of seven district offices and offers limited financial incentives to those who meet specific qualifications.
The seven district offices that are closing are Columbus, South East Michigan, Northern Illinois, South East New England, South Georgia, Big Sky and Albuquerque. District offices house only administrative functions and do not affect customer service, mail delivery, Post Office operations or ZIP codes. The functions of these seven districts will be assumed by district offices within close proximity.
A Voluntary Early Retirement and financial incentive programs will be offered to eligible employees. Employees must be 50 years old, with at least 20 years of service; or any age with at least 25 years of service to qualify for the incentive. Employees who accept the VER offer or already meet existing retirement qualifications will receive $20,000 paid over two fiscal years to separate from the Postal Service.
“It’s critical that we adjust our workforce to match America’s changing communications trends as mail volumes continue to decline,” Donahoe said. “At every step and with every change, our focus remains on our customers and continuing to provide outstanding customer service.”
Today’s announcement focused on the administrative and executive corps. Additional staff reductions will occur as the Postal Service makes necessary changes to its network and retail operations. The full scope and financial impact of these personnel actions should be realized in one calendar year – March 2012.
While cost savings will be realized, the main objective of the restructuring is to enhance and strengthen customer service and relationships. The realignment flattens the organization, enabling flexibility to more quickly adapt to changing market forces and continuing mail volume decline.
The Postal Service is streamlining operations and improving efficiencies across the organization in order to protect its ability to provide affordable, universal mail service. By modifying networks, consolidating functions and restructuring administrative and processing operations, the Postal Service is adapting to meet the evolving needs, demands and activities of its customers.
“Mail remains valuable. It is at the heart of a $900 billion industry that continues to drive commerce and the American economy,” Donahoe said. “We will continue to work with Congress and our employees to achieve the long-term, structural and legislative changes we know we need to remain a viable organization.”
WASHINGTON — Postmaster General Patrick R. Donahoe today announced a newly redesigned Postal Service, one that is better positioned for growth, reflects further alignment within the organization to achieve core business strategies and, when fully implemented, will help realize approximately $750 million of annual cost savings.
“I am confident that we have developed a strong plan that takes a key step toward a leaner and less bureaucratic structure. One that is fair to our employees and one that will meet the future needs of our customers and the mailing industry,” Donahoe said.
About 7,500 positions will be eliminated across the organization through the redesign that also includes the closing of seven district offices and offers limited financial incentives to those who meet specific qualifications.
The seven district offices that are closing are Columbus, South East Michigan, Northern Illinois, South East New England, South Georgia, Big Sky and Albuquerque. District offices house only administrative functions and do not affect customer service, mail delivery, Post Office operations or ZIP codes. The functions of these seven districts will be assumed by district offices within close proximity.
A Voluntary Early Retirement and financial incentive programs will be offered to eligible employees. Employees must be 50 years old, with at least 20 years of service; or any age with at least 25 years of service to qualify for the incentive. Employees who accept the VER offer or already meet existing retirement qualifications will receive $20,000 paid over two fiscal years to separate from the Postal Service.
“It’s critical that we adjust our workforce to match America’s changing communications trends as mail volumes continue to decline,” Donahoe said. “At every step and with every change, our focus remains on our customers and continuing to provide outstanding customer service.”
Today’s announcement focused on the administrative and executive corps. Additional staff reductions will occur as the Postal Service makes necessary changes to its network and retail operations. The full scope and financial impact of these personnel actions should be realized in one calendar year – March 2012.
While cost savings will be realized, the main objective of the restructuring is to enhance and strengthen customer service and relationships. The realignment flattens the organization, enabling flexibility to more quickly adapt to changing market forces and continuing mail volume decline.
The Postal Service is streamlining operations and improving efficiencies across the organization in order to protect its ability to provide affordable, universal mail service. By modifying networks, consolidating functions and restructuring administrative and processing operations, the Postal Service is adapting to meet the evolving needs, demands and activities of its customers.
“Mail remains valuable. It is at the heart of a $900 billion industry that continues to drive commerce and the American economy,” Donahoe said. “We will continue to work with Congress and our employees to achieve the long-term, structural and legislative changes we know we need to remain a viable organization.”
Wednesday, February 23, 2011
Regulators OK modest postal rate increases
February 22, 2011 - 12:31 pm EDT
Washington, D.C.—The U.S. Postal Service's request for a postal rate increase in line with the rate of inflation has been approved, with new prices to go into effect April 17.
As approved by the Postal Regulatory Commission, first-class mail will still cost 44 cents for the first ounce, but heavier first-class letters will cost more, rising from 17 cents per additional ounce to 20 cents. Other rate boosts include bound printed matter parcels (0.7%); carrier route flats (1.4%); first class flats (3.8%); first-class mail to Canada (6.7%); high-density flats (0.4%); standard flats (0.8%); and standard parcels (11.3%).
Overall, postal rates will rise 1.7%. The postal service had requested these increases in January after an earlier request for a 5.6% rate hike was rejected by the PRC. That decision is being appealed.
Washington, D.C.—The U.S. Postal Service's request for a postal rate increase in line with the rate of inflation has been approved, with new prices to go into effect April 17.
As approved by the Postal Regulatory Commission, first-class mail will still cost 44 cents for the first ounce, but heavier first-class letters will cost more, rising from 17 cents per additional ounce to 20 cents. Other rate boosts include bound printed matter parcels (0.7%); carrier route flats (1.4%); first class flats (3.8%); first-class mail to Canada (6.7%); high-density flats (0.4%); standard flats (0.8%); and standard parcels (11.3%).
Overall, postal rates will rise 1.7%. The postal service had requested these increases in January after an earlier request for a 5.6% rate hike was rejected by the PRC. That decision is being appealed.
Thursday, January 13, 2011
New Postal Service Pricing Announced
WASHINGTON — Postmaster General Patrick R. Donahoe today signaled a new direction in continuing to improve customer relations within the mailing industry by consulting with industry representatives on the effective date for new prices and by relaxing some guidelines on implementing Intelligent Mail services.
“Working together as an industry we can address continuing economic challenges in a way that allows the Postal Service to generate much needed revenue while being more responsive to ongoing customer needs,” Donahoe said.
The Postal Service filed new mailing service prices with the Postal Regulatory Commission (PRC). Price increases are limited to the Consumer Price Index (CPI) cap of 1.7 percent, consistent with the Postal Law of 2006. Actual percentage price increases for various products and services will vary. It has been nearly two years since the last increase.
After consulting with key industry association representatives, the new prices would become effective on April 17, giving the mailing community more than 90 days to make the necessary technology and system changes to accurately handle the new prices.
“We heard concerns that we were moving too fast on discontinuing POSTNET coding, and we will continue to offer the automation prices for mail with POSTNET barcodes beyond May 2011,” Donahoe said.
Donahoe emphasized the value of the Intelligent Mail barcode (IMb) to mailers and reiterating the Postal Service commitment to implementing the IMb. To date, more than 41 billion pieces of mail have been processed using the IMb.
Recognizing ongoing industry concerns with challenges associated with implementing the IMb, Donahoe announced that mailers can continue to use POSTNET barcodes to qualify for automation discounts. The POSTNET code was to sunset this May to enable broad adoption and use of the IMb. There will be no Full Service Address Change Service (ACS) charges.
Single-piece, 1-ounce First-Class letters will remain 44 cents with additional ounces increased to 20 cents. The price for mailing a postcard will increase one cent. The overall increase is capped at 1.741 percent – at or below the rate of inflation as measured by the Consumer Price Index. More detailed pricing information will be available later today online at www.usps.com/prices. Today’s announcement does not affect Express Mail and Priority Mail prices.
Prices for other mailing services, including Standard Mail, Periodicals, Package Services, and Extra Services, also will change. Business mailers will see price increases in a variety of categories.
Summary of Percentage Changes by Product Category
Product % Change
First-Class Mail
Single-piece Letters & Cards 0.5
Flats 5.3
Parcels 3.8
Presort Letters & Cards 1.8
International (Outbound and Inbound) 4.0
Standard Mail
Letters 1.8
Flats 0.8
Carrier Route Letters, Flats, and Parcels 1.4
High Density / Saturation Letters 0.6
High Density / Saturation Flats and Parcels 0.4
Parcels (NFM’s / Parcels) 11.3
Periodicals
Outside County 1.8
Inside County 1.1
The proposed price changes are expected to generate $340 million for the balance of the fiscal year and $720 million if implemented for a 12-month period.
In July 2010, the Postal Service filed an exigent price proposal that was rejected by the Postal Regulatory Commission in September. The Postal Service filed an appeal of that decision with the United States Court of Appeals for the District of Columbia Circuit in November and awaits a decision.
The urgency of the Postal Service’s current financial challenges requires this price change even as it waits for a decision from the federal courts on the exigent case.
The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.
“Working together as an industry we can address continuing economic challenges in a way that allows the Postal Service to generate much needed revenue while being more responsive to ongoing customer needs,” Donahoe said.
The Postal Service filed new mailing service prices with the Postal Regulatory Commission (PRC). Price increases are limited to the Consumer Price Index (CPI) cap of 1.7 percent, consistent with the Postal Law of 2006. Actual percentage price increases for various products and services will vary. It has been nearly two years since the last increase.
After consulting with key industry association representatives, the new prices would become effective on April 17, giving the mailing community more than 90 days to make the necessary technology and system changes to accurately handle the new prices.
“We heard concerns that we were moving too fast on discontinuing POSTNET coding, and we will continue to offer the automation prices for mail with POSTNET barcodes beyond May 2011,” Donahoe said.
Donahoe emphasized the value of the Intelligent Mail barcode (IMb) to mailers and reiterating the Postal Service commitment to implementing the IMb. To date, more than 41 billion pieces of mail have been processed using the IMb.
Recognizing ongoing industry concerns with challenges associated with implementing the IMb, Donahoe announced that mailers can continue to use POSTNET barcodes to qualify for automation discounts. The POSTNET code was to sunset this May to enable broad adoption and use of the IMb. There will be no Full Service Address Change Service (ACS) charges.
Single-piece, 1-ounce First-Class letters will remain 44 cents with additional ounces increased to 20 cents. The price for mailing a postcard will increase one cent. The overall increase is capped at 1.741 percent – at or below the rate of inflation as measured by the Consumer Price Index. More detailed pricing information will be available later today online at www.usps.com/prices. Today’s announcement does not affect Express Mail and Priority Mail prices.
Prices for other mailing services, including Standard Mail, Periodicals, Package Services, and Extra Services, also will change. Business mailers will see price increases in a variety of categories.
Summary of Percentage Changes by Product Category
Product % Change
First-Class Mail
Single-piece Letters & Cards 0.5
Flats 5.3
Parcels 3.8
Presort Letters & Cards 1.8
International (Outbound and Inbound) 4.0
Standard Mail
Letters 1.8
Flats 0.8
Carrier Route Letters, Flats, and Parcels 1.4
High Density / Saturation Letters 0.6
High Density / Saturation Flats and Parcels 0.4
Parcels (NFM’s / Parcels) 11.3
Periodicals
Outside County 1.8
Inside County 1.1
The proposed price changes are expected to generate $340 million for the balance of the fiscal year and $720 million if implemented for a 12-month period.
In July 2010, the Postal Service filed an exigent price proposal that was rejected by the Postal Regulatory Commission in September. The Postal Service filed an appeal of that decision with the United States Court of Appeals for the District of Columbia Circuit in November and awaits a decision.
The urgency of the Postal Service’s current financial challenges requires this price change even as it waits for a decision from the federal courts on the exigent case.
The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.
Thursday, December 30, 2010
U.S. Postal Service to Expand Simplified Addressing for Businesses
Helping Small Businesses Grow, Millions in Postal Revenue Expected
WASHINGTON — In a move that is expected to help businesses grow — especially small businesses who currently don’t use the mail because they can’t afford it — and garner millions of dollars in new revenue for the U.S. Postal Service, the agency announced today that it is easing the rules on simplified addressing to allow businesses to begin using the format on city delivery routes.
Simplified addressing enables business mailers to use mail delivery route information, instead of names and exact addresses, to reach target customer groups in specific areas. It has long been an accepted addressing option on rural routes and for government mailings.
Effective Jan. 2, 2011, simplified addressing will be expanded for use on saturation flat-size mailpieces and irregular parcels delivered on city routes. (Saturation mail is mail that is delivered to every address within a geographic area, and flat-size mail includes large envelopes and fliers often used for advertising. Irregular parcels, such as rolls and tubes, are parcels that cannot be processed on automated equipment because of their unique shape.)
While the expansion of simplified addressing does not change existing prices or classification standards for Standard Mail flats, it can lower costs by reducing mail preparation time and eliminating the need to purchase address lists and on-press printing. (Standard Mail offers a lower price on postage in return for the commercial mailer doing extra preparation work, such as presorting the mailing.)
“Simplified addressing will help local small and midsize businesses as well as large businesses drive more traffic and attract new customers,” said Paul Vogel, president and chief marketing/sales officer. “This can help strengthen the U.S. economy as well as our organization, the U.S. Postal Service, which is doing everything it can to drive revenue growth.”
The simplified addressing option enables business mailers, in most instances, to conveniently address mailpieces to "Postal Customer” when complete coverage on any designated delivery route is intended.
”Simplified addressing will serve as the on-ramp for many small businesses trying to reach their audiences within a specific geographic range,” said Vogel. “It will allow them for the first time to take advantage of the most effective marketing channel there is — direct mail.”
WASHINGTON — In a move that is expected to help businesses grow — especially small businesses who currently don’t use the mail because they can’t afford it — and garner millions of dollars in new revenue for the U.S. Postal Service, the agency announced today that it is easing the rules on simplified addressing to allow businesses to begin using the format on city delivery routes.
Simplified addressing enables business mailers to use mail delivery route information, instead of names and exact addresses, to reach target customer groups in specific areas. It has long been an accepted addressing option on rural routes and for government mailings.
Effective Jan. 2, 2011, simplified addressing will be expanded for use on saturation flat-size mailpieces and irregular parcels delivered on city routes. (Saturation mail is mail that is delivered to every address within a geographic area, and flat-size mail includes large envelopes and fliers often used for advertising. Irregular parcels, such as rolls and tubes, are parcels that cannot be processed on automated equipment because of their unique shape.)
While the expansion of simplified addressing does not change existing prices or classification standards for Standard Mail flats, it can lower costs by reducing mail preparation time and eliminating the need to purchase address lists and on-press printing. (Standard Mail offers a lower price on postage in return for the commercial mailer doing extra preparation work, such as presorting the mailing.)
“Simplified addressing will help local small and midsize businesses as well as large businesses drive more traffic and attract new customers,” said Paul Vogel, president and chief marketing/sales officer. “This can help strengthen the U.S. economy as well as our organization, the U.S. Postal Service, which is doing everything it can to drive revenue growth.”
The simplified addressing option enables business mailers, in most instances, to conveniently address mailpieces to "Postal Customer” when complete coverage on any designated delivery route is intended.
”Simplified addressing will serve as the on-ramp for many small businesses trying to reach their audiences within a specific geographic range,” said Vogel. “It will allow them for the first time to take advantage of the most effective marketing channel there is — direct mail.”
Tuesday, November 2, 2010
2011 Shipping Services Prices and Incentive Program
From the DMM Advisory: Today we submitted two filings to the Postal Regulatory Commission (PRC), one for price changes for our competitive products, and another for mailing standards changes that include new incentive programs.
The competitive products filing includes new Shipping Services prices which – following PRC review – will take effect on January 2, 2011.
Overall, Shipping Services prices will increase an average of 3.6 percent. This includes prices for Express Mail®, Priority Mail®, Parcel Select®, Parcel Return Service, Global Express Guaranteed®, Express Mail International®, and Priority Mail International®.
Innovations introduced in the competitive products filing include a new Padded Flat Rate Envelope for all Priority Mail categories and Legal Flat Rate Envelopes for Priority Mail and for Express Mail.
For commercial base and commercial plus Priority Mail customers, an economical new Regional Rate Box will be available in two sizes. Prices are based on box size and zone—Regional Rate Box A maximum weight limit is 15 pounds and Box B maximum weight limit is 20 pounds.
Critical Mail™ is another new product innovation for Priority Mail commercial plus customers. It is offered at flat rate prices for letters and flats and USPS-supplied packaging is required. Critical Mail travels in the First-Class Mail® stream and First-Class Mail service standards apply.
Included in proposed mailing standards changes filed at the PRC today were two incentive programs that were originally filed with the price changes proposed in July:
§ Reply Rides Free — encourages the inclusion of marketing messages in bill and statement mailings, and payment of bills using the mail. For qualifying customers, a 1.2-ounce piece is charged the 1-ounce price if a reply envelope or card is included in the mailing.
§ The Saturation Mail/High Density Incentive Program — provides rebates for volume growth over 5 percent for frequent mailers of Saturation or High Density Standard Mail letters and flats.
Proposed mailing standards changes also include a small increase in the threshold below which the Move Update assessment charge applies. If approved by the PRC, the measures outlined in the filing take effect January 2, 2011.
Note that the January 2, 2011, versions of postage statements must be used due to the numerous types of changes that were required to meet financial and data reporting requirements, including Sarbanes-Oxley.
The new 2011 prices are available online on the Postal Explorer® website at pe.usps.com. Federal Register notices for both filings will also be available soon on Postal Explorer. We will notify you through DMM Advisory.
The competitive products filing includes new Shipping Services prices which – following PRC review – will take effect on January 2, 2011.
Overall, Shipping Services prices will increase an average of 3.6 percent. This includes prices for Express Mail®, Priority Mail®, Parcel Select®, Parcel Return Service, Global Express Guaranteed®, Express Mail International®, and Priority Mail International®.
Innovations introduced in the competitive products filing include a new Padded Flat Rate Envelope for all Priority Mail categories and Legal Flat Rate Envelopes for Priority Mail and for Express Mail.
For commercial base and commercial plus Priority Mail customers, an economical new Regional Rate Box will be available in two sizes. Prices are based on box size and zone—Regional Rate Box A maximum weight limit is 15 pounds and Box B maximum weight limit is 20 pounds.
Critical Mail™ is another new product innovation for Priority Mail commercial plus customers. It is offered at flat rate prices for letters and flats and USPS-supplied packaging is required. Critical Mail travels in the First-Class Mail® stream and First-Class Mail service standards apply.
Included in proposed mailing standards changes filed at the PRC today were two incentive programs that were originally filed with the price changes proposed in July:
§ Reply Rides Free — encourages the inclusion of marketing messages in bill and statement mailings, and payment of bills using the mail. For qualifying customers, a 1.2-ounce piece is charged the 1-ounce price if a reply envelope or card is included in the mailing.
§ The Saturation Mail/High Density Incentive Program — provides rebates for volume growth over 5 percent for frequent mailers of Saturation or High Density Standard Mail letters and flats.
Proposed mailing standards changes also include a small increase in the threshold below which the Move Update assessment charge applies. If approved by the PRC, the measures outlined in the filing take effect January 2, 2011.
Note that the January 2, 2011, versions of postage statements must be used due to the numerous types of changes that were required to meet financial and data reporting requirements, including Sarbanes-Oxley.
The new 2011 prices are available online on the Postal Explorer® website at pe.usps.com. Federal Register notices for both filings will also be available soon on Postal Explorer. We will notify you through DMM Advisory.
Friday, October 22, 2010
POSTAL SERVICE APPEALS EXIGENT RATE CASE DECISION
On October 22, 2010, the Postal Service filed an appeal with the U.S. Court of Appeals for the D.C. Circuit regarding the September 30, 2010 ruling of the Postal Regulatory Commission (PRC) denying the Postal Service exigent price request.
The Postal Service is requesting a review of the PRC’s interpretation of the law that governs how prices can be set under “extraordinary and exceptional” circumstances – an exigent” price increase. The Postal Service is also requesting that the Court of Appeals confirm that the Postal Service has the right to the exigent price increase, as originally filed with the PRC.
The Postal Service disagrees with the PRC’s interpretation of the statutory language and believes that the PRC applied an incorrect standard in evaluating the request for an exigent price increase.
The Postal Service believes we need clarity regarding the exigent price increase rules under current law should the Postal Service find itself in a similar situation in the future.
The Court of Appeals will ask for briefs from both the Postal Service and the PRC. Oral arguments also may be scheduled by the court.
The Postal Service continues to evaluate other options to address the PRC’s ruling. The exigent price request would have generated about $2.3 billion in much needed revenue for the first nine months of calendar year 2011.
As laid out in the Postal Service’s March 2nd Action plan, requesting an exigent price increase was the one option the Postal Service could exercise under current law to help address its current dire financial situation.
Increasing revenue is only one part of the solution. The long-term financial viability of the Postal Service will remain questionable unless the actions recommended on March 2nd are implemented. These include:
· Addressing the statutory retiree health benefit pre-funding requirement,averaging $5.5 billion;
· Allowing the Postal Board of Governors to direct the Postal Service to move to five day delivery;
· Requiring an arbitrator to consider the financial health of the Postal Service when making a determination;
· Allowing the Postal Service greater freedom to close Post Offices;
· Permitting the Postal Service to offer new products and services; and
· Giving the Postal Service greater pricing flexibility.
The Postal Service is requesting a review of the PRC’s interpretation of the law that governs how prices can be set under “extraordinary and exceptional” circumstances – an exigent” price increase. The Postal Service is also requesting that the Court of Appeals confirm that the Postal Service has the right to the exigent price increase, as originally filed with the PRC.
The Postal Service disagrees with the PRC’s interpretation of the statutory language and believes that the PRC applied an incorrect standard in evaluating the request for an exigent price increase.
The Postal Service believes we need clarity regarding the exigent price increase rules under current law should the Postal Service find itself in a similar situation in the future.
The Court of Appeals will ask for briefs from both the Postal Service and the PRC. Oral arguments also may be scheduled by the court.
The Postal Service continues to evaluate other options to address the PRC’s ruling. The exigent price request would have generated about $2.3 billion in much needed revenue for the first nine months of calendar year 2011.
As laid out in the Postal Service’s March 2nd Action plan, requesting an exigent price increase was the one option the Postal Service could exercise under current law to help address its current dire financial situation.
Increasing revenue is only one part of the solution. The long-term financial viability of the Postal Service will remain questionable unless the actions recommended on March 2nd are implemented. These include:
· Addressing the statutory retiree health benefit pre-funding requirement,averaging $5.5 billion;
· Allowing the Postal Board of Governors to direct the Postal Service to move to five day delivery;
· Requiring an arbitrator to consider the financial health of the Postal Service when making a determination;
· Allowing the Postal Service greater freedom to close Post Offices;
· Permitting the Postal Service to offer new products and services; and
· Giving the Postal Service greater pricing flexibility.
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